Privacy Policy

Swiss Vacation Houses Last updated: July/2026

1. Introduction

Swiss Vacation Houses (“we,” “us,” or “our”) operates the website swissvacationhouses.com (the “Site”) and provides short-term vacation rental accommodations in Clermont, Florida. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our Site, request information, or book a stay with us.

We are committed to handling your personal information responsibly and in compliance with applicable U.S. federal and state privacy laws, including the Florida Digital Bill of Rights (where applicable) and, for guests who reside in California, the California Consumer Privacy Act (CCPA/CPRA).

2. Data Controller / Business Contact

The business responsible for your personal information is:

Swiss Vacation Houses Swiss Vacation Houses, Clermont, FL – 13114 Skiing Paradise Blvd -info@swissvacationhouses.com – +1 (352) 429 2178

3. What Personal Information We Collect

We may collect the following categories of personal information:

Booking and guest information

Full name, email address, phone number, mailing address
Number of guests, arrival/departure dates, special requests
Payment card details (processed by our third-party payment/booking provider — we do not store full card numbers)
Government-issued ID information where required for check-in or local lodging regulations

Website usage data

IP address, browser type, device information
Pages visited, time spent on Site, referring website
Cookie identifiers and similar tracking technologies (see Section 7)

Communications

Content of inquiries submitted via contact forms, email, or chat
Correspondence related to your reservation

4. How We Use Your Information

We use personal information for the following purposes:

Processing and managing your reservation
Communicating with you before, during, and after your stay
Complying with Florida/local lodging and tax requirements (e.g., tourist development tax)
Processing payments and preventing fraud
Responding to inquiries and customer support requests
Improving our Site and services through analytics
Sending promotional communications, where you have opted in
Complying with legal obligations and resolving disputes

5. Third-Party Services

We use trusted third-party providers to operate our booking and payment systems, including:

Booking and property management software (e.g., Guesty) — to manage reservations, availability, and guest communication
Payment processors — to securely handle payment transactions
Website analytics providers — to understand Site usage and improve performance
Email/communication platforms — to send booking confirmations and updates

These providers process personal information on our behalf and are contractually or otherwise obligated to protect it. We do not sell personal information to third parties, and we do not share it for cross-context behavioral advertising except as disclosed in this policy.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

Enable core Site functionality (e.g., booking widget, language selection)
Analyze traffic and usage patterns
Support advertising or remarketing, where applicable

You can manage cookie preferences through your browser settings or, where offered, our cookie consent banner. Disabling certain cookies may affect Site functionality, including the booking widget.

7. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purposes described in this policy
Comply with Florida lodging, tax, and record-keeping requirements
Resolve disputes and enforce agreements

Booking and guest records are typically retained for [X years] in accordance with applicable law and our business needs. Data no longer needed is securely deleted.

8. Your Privacy Rights

California residents: Under the CCPA/CPRA, you have the right to know what personal information we collect, request deletion of your personal information, correct inaccurate information, and opt out of the sale or sharing of personal information (we do not sell personal information). To exercise these rights, contact us using the details in Section 2.

All guests: Regardless of your state of residence, you may contact us at any time to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, subject to legal retention obligations (e.g., tax and lodging records)
Opt out of marketing communications at any time

We will not discriminate against you for exercising any privacy rights.

9. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children in violation of the Children’s Online Privacy Protection Act (COPPA). If you believe a child has provided us with personal information, please contact us so we can delete it.

11. International and Out-of-State Guests

If you are booking from outside the United States or from a state with its own privacy law, your information will be processed in the United States in accordance with this policy. By booking with us, you consent to this processing.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@swissvacationhouses.com

Address: 13114 Skiing Paradise Blvd Clermont, FL 34711

Phone: +1 (352) 429 2178